Contact us
Whilst we endeavour to read and respond to all emails, and in a timely manner (2–5 business days), some emails may not be responded to, for reasons such as:
- Spam detection against our best efforts.
- You make a common suggestion that is in our FAQ or is currently in flight for the FAQ. Some features are just unfeasible due to complexity and/or support requirements.
- You report a bug or issue that has already been reported or is already being addressed, such as a maintenance outage.
[email protected]
If you have detected a bug or things are not working correctly for you. Please include screenshots and examples to replicate the problem — such as the URL from your navigation bar at the time.
[email protected]
If you have an idea for a feature you'd like considered. Or if you have an inverter, retailer or supplier usage-file export you'd like us to consider adding support for.
[email protected]
For all other queries not related to feature-enhancement ideas or support.
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